Hedgeness offers insurance carriers secure AI Annuity Chatbots fine-tuned to specific roles and departments. By leveraging our AI platform pre-trained on all things annuity, we can conceptualize and customize compliant chatbots to your content / data, annuity products, and use cases.
HEDGENESS AI CHATBOTS: YOUR COMPETIVE EDGE
WHY HEDGENESS AI?
Our advanced AI chatbot platform is designed with a stringent focus on regulatory compliance and security. We ensure that each response is accurate and reliable, making our chatbots an essential tool for strict adherence to industry regulations and carrier-specific compliance.
We combine annuity Subject Matter Expert (SME) human supervision and data science resources to ensure accuracy when customizing your chatbots. This entails a transformation of your data into a structured and formatted data content optimized for ingestion by LLMs - applying comprehensive scientific techniques and SME resources to avoid the "Garbage In, Garbage Out" phenomenon.
We chose the best LLM model for each use case based on target users, cost efficiency and your roadmap. Currently we work with embeddings, OpenAI and Anthropic models.
AI CHATBOT USE CASES FOR YOU
WEB ASSISTANT CHATBOT
Chatbot as a guide to a website, an extensive workflow app, or a quick calculator, to answer questions about its workings and the specifics of the annuity products.
PRODUCT KNOWLEDGE BASE CHATBOT
Chatbot answers any questions about your annuity products description, features or rates, one source of knowledge for various users such as wholesalers or advisors or business analysts.
CONTENT GENERATION CHATBOT
Chatbots helps with content generation for annuity product brochures, microsites, email campaigns, social media posts, etc. Advanced text generation that fosters creative output within defined regulatory and compliance guardrails.
CUSTOMER SERVICE CHATBOT
Chatbot delivers customer service - the chatbot handles customer questions about general FAQ and specifically their statements. The chatbot can be internal (assistant to CSR) or self-service (customer-facing). These Q&A chatbots are capable of handling variable questions with definite, precise answers.
WHAT IS YOUR USE CASE?
Lets talk about how you can use Hedgeness AI Annuity platform to address your specific workflows.
AI CHATBOT IMPLEMENTATION PROCESS
HEDGENESS CUSTOMER ENGAGEMENT
Collaboratively discuss with all stakeholders and articulate AI chatbot use case, workflow, and roadmap strategy.
Assess and select the most suitable model aligning with use case and development roadmap.
Receive content / data from the client and store in secure environment.
Process and transform the content / data for optimized ingestion by LLM.
Engage Subject Matter Expert (SME) human supervision for iterative model training, ensuring response accuracy and compliance with regulatory standards.
Customize the chatbot's graphical user interface (GUI) for a seamless user experience.
Collect feedback from all stakeholders through client sessions.
Deploy the AI chatbot via an embeddable script or API endpoints to ensure seamless system interoperability.
Go live with continuous maintenance and new data updates as needed, ensuring continuous training, reliability and performance.
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